野口観光グループの理念

• 1. We make the lives of our staff well-off and support to chase their dreams.
• 2. All the staff reach out to guest's heart and make them happy.
• 3. We revitalize the local economy with our work and return the favor.
• 4. We make an equal relationship with our business partners and realise the long-term growth of our company.
• 5. We always have the mind of appriciation to our predecessors and keep growing our company until we mark the 100th annniversary.

Job discription

Here is our job discription.

TYPE 01

front desk

Front desk is the person who welcome our guest at the first time. The first impression is very imprtant. Besides, not only check-in, but also to be the host of hotel event and answer question from guest and the other are front desk's job.

TYPE 02

shop

From daily use to food, drink, and memoriable goods, our shop provide a wide variety of goods. You will learn how to lay out and purchasing. Also, we have tax free shop.

Internal Training ・ Internal Project

• Noguchi Kanko N-1 Contest

  To expand the scope of cook's acctive, we hold internal cooking contest since 2014. The first prize will be choosed from each departmet, and will serve in our hotels.

  The state of cooking

  ​a contest scene

• Cooking study group

  Due to our young cooks want to have chance to learn and improve the cookery, we hold cooking study group several times every month. Chef of each hotels will teach new staff their cookery and experience.

• Pre-emplyment training (Summer ・ Winter)

  It is a training for the prospective employees who expected to graduate from university or high school in this school year. It will take 1 wwek to have on-the-job training and hotel staff manners training with our group hotel.

• Pre-emplyment conference

  For the prospective employees who expected to graduate from university or high school in this school year, there is a conference with president, officers and general managers after orientation. It is a good chance to feel free to ask question.

• Follow up training

  After joining our company 3 months, there is a training which can meet the colleague who enter our company at the same time with you. After 6 months, there is a confrence.

• Motto Manzoku Project

  This team consisting exclusively of female members. Through female's point of view, to create a new service for our guest.

• Refresh ​vacation system

  It is mandatory for employee to use paid holiday for 5 days in a row once a year.

• employee discount system

  Employees and families can stay at our hotel for free according to your status. You need to write report after your stay.
  ​*Brothers, sisters and grandparents are also eligible.

• Efforts to promote the active participation of women

  Although the employment rate of women is rising, there are about 2.4 million women (2019) who want to work but are not working.
  In addition, the percentage of women in management positions is low even from an international perspective.
  Amid concerns about future labor shortages, companies are required to promote the active participation of women.

Qualification Acquisition System

• Omotenashi-kentei

  It is a test of hotel, Ryokan service.

  We have 155 people are in 3rd grade, 45 people in 2nd grade.

• The Master of Hokkaido Tourism

  It is a test of Hokkaido toursim.

  We have 143 employees have obtained this license.

test fee support system