Thank you for your continuous patronage under these circumstances.
To prevent the spread of COVID-19 and other infections, Noguchi Kanko take action with respect to upon below.
We kindly ask our guest to distinct hands before get in.
Thank you for understanding and cooperation.
【Approach to the prevention of infection for our guests】
■Placement of the antiseptic solution at the public space in facilities
・Entrance ・Front desk ・Restaurant ・Banquet hall
・In front of elevator on each floor ・Public toilet
■Sterilization of point and equipment where many guests can easily touch(the service staff possesses mist spray)
1) Buffet restauran
①Appliance supplies (sterilization every 60 minutes
・Handle ・Cover ・Switch ・Tong ・Ladle ・Cooking table etc.
②After the guest’s use (at the time of table reset
・Table ・Chair ・Supplies (soy sauce, salt and pepper, toothpick) on the table etc.
2) Public bathroom
・Basket for clothes ・Locker ・Key ・Hair drier ・Faucet ・Doorknob
※We may adjust a stripping basket and the locker to avoid intensive use. Thank you for your understanding beforehand.
3) Public toilet
・Strengthen cleaning, the sterilization (hypochlorous acid solution) of the restroom, and the sterilization with the mist after the cleanin
・Sterilization such as a toilet lever, a doorknob, a faucet, the toilet seat
■Confirmation of the health condition of guests and cooperation of infection prevention
From all our guests, we take temperature and foreign travel records. In addition, we may have to decline your stay based on the instructions of the public health center when fever more than 37.5 degrees is detected.
For those who take a day trip to our facility, we ask that you fill out the health management sheet. Thank you for your cooperation.
We kindly ask our guest to wear mask and gloves in buffet restaurant.
Thank you for understanding and cooperation.
■Tasting at the souvenir shop
・As part of the infection prevention, we refrain from tasting at our shop.
■The regular sterilization in the hall with a spray
・We carry out the patrol in the hall and perform the sterilization (hypochlorous acid solution) with a spray.
【Approach to the prevention of infection for employee】
■Wearing mask and gloves, sanitizing
・To prevent inflection, all staff wear masks.
・The staff in the kitchen wear gloves and sanitize before cooking
■Washing hands and gargling
Washing hands and gargling are mandatory to all our staff.
■Monitor the health condition of all staff
■We monitor if they have symptoms such as abduction, vomit, cough, fever, stomachache, cut on finger through health check sheets.
Noguchi Kanko group become one to overcome the Corona disaster.
We stay keen to the hygiene and sanitation, and try to decrease the risk of infectious disease while pursuing the most relaxing experience from now on. We appreciate your continuous support and corporation.
We look forward to your next stay.
We hope you would understand the steps that we mentioned above.